DE

Software · Practice squad · Independent

Decagon

Customer support agents.

55OVRProspectDraft · rated on 4 of 6

Ratings

Decagon raised a $250m Series D at a $4.5bn valuation in January 2026 selling support agents on resolution rates, against Sierra and the incumbents.

  • Dominance52draft

    A practice-squad support agent vendor with no stated share or revenue.

    reported newmarketpitch.com
  • Momentumunrated

    The Atlas gives no growth figure and no stated direction for this company.

  • Leverage50draft

    The Atlas states no company that depends on Decagon.

    reported newmarketpitch.com

    Network base 50, judgment +0.

  • Durability64draft

    Its named risks are Sierra and the incumbents.

    reported newmarketpitch.com
  • Firepower66draft

    Raised a $250m Series D at a $4.5bn valuation in January 2026.

    reported newmarketpitch.com
  • Deal Heatunrated

    The Atlas reports no deal talks, pending deal, listing plan or stated acquisition plan for this company.

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Key figures

From the Atlas key figure: $250m Series D at a $4.5bn valuation, January 2026. Source: newmarketpitch.com.

Profile

Customer support agents.

Software · Enterprise applications · Practice squad

Key figure $250m Series D at a $4.5bn valuation, January 2026.

Why it matters Customer support agents sold on resolution rates.

What could change it Sierra and the incumbents.

reported newmarketpitch.com

Connections

The Atlas draws no relationships for this company yet.

See Decagon and its connections on the map →

Sector standing

No. 17 of 17 rated in Software

  1. 12Sierra59
  2. 14ElevenLabs58
  3. 14Glean58
  4. 16Harvey56
  5. 17Decagon55

Ratings by Claude (draft), 2026-11-02, read from the Atlas data under the ratings rubric.